5 STAR SECURITY SERVICES
Contract Security
Trained, supervised on-site personnel working to procedures written for your site.
On-Site Security, Managed for You
Contract security places trained 5 Star officers at your facility, property or operation, on your schedule, from a single overnight post to round-the-clock coverage across several positions. Before deployment, we learn how your site operates and where its risks are. We then write post orders that set out what officers do, when, and how they escalate. Officers are backed by mobile supervisors and our 24/7 Command Centre, and all activity is documented.
Core Functions
Access control
Verifying credentials, managing entry points and keeping restricted areas restricted.
Patrols
Interior and exterior patrols on defined routes and schedules, including checks of doors, fire exits and equipment.
Monitoring
CCTV, alarm panels and building systems, with documented response to alerts.
Incident response
Assessing and responding to incidents, contacting emergency services when required and notifying your designated contacts.
Visitor management
Sign-in, identification, badging and escorts for visitors and contractors.
Property protection
Deterring theft, vandalism and trespass, and reporting hazards and maintenance issues.
Daily reporting
Shift logs, activity reports and incident reports completed digitally and shared with you.
Site-specific procedures
Every post works to written post orders developed with you and updated as your site changes.
How We Manage Your Site
How often supervisors visit and how often we meet with you are agreed with each client before service starts.
Site review
We assess the site, walk the property and confirm your requirements.
Post orders and onboarding
We agree written procedures with you and train officers on site before they work alone.
Supervision
Mobile supervisors inspect posts, review reports and coach officers.
Reporting and review
You receive regular reports, and we meet with you to review performance and adjust coverage.
Typical Environments
- Healthcare and continuing care facilities
- Residential and commercial properties
- Government and public buildings
- Supportive housing and community-service sites
- Construction and industrial sites
- Corporate offices and retail
Discuss Your Site Requirements
Tell us about your property, hours and concerns. We will recommend the right coverage and explain how it is supervised and reported.