Residential Tenancy Services
Document service, enforcement support and hearing assistance.
Practical Support for Landlords and Property Managers
Tenancy matters follow defined steps, and each depends on the previous step being done correctly. Fivestar Bailiff supports landlords and property managers with the service, documentation and field support involved in residential tenancy matters, in accordance with Nova Scotia residential tenancy legislation and the applicable order.
How We Help
Document service
Serving notices, applications and orders on tenants using the method the legislation requires, with proof of service.
Support enforcing orders
Supporting landlords once an order has been issued, including coordinating with the authority responsible for enforcing it where required.
Move-out and lock change support
Attending to support the landlord at the time a unit is returned or vacated under an order, including lock changes, as permitted by law.
Unit condition records
Photographs and written notes of the unit's condition and any items left behind.
Hearing preparation support
Help organizing service records, photographs and documents for a residential tenancy hearing.
Respectful Conduct With Tenants
Tenancy files involve people's homes. Our staff are professional, calm and clear. They explain what is happening, answer questions where they can and refer tenants to appropriate resources where needed. This approach reduces conflict, protects the landlord's position and treats tenants with dignity.
Looking to Prevent Tenancy Problems?
Fivestar's Tenancy Assist Program (TAP) supports tenancies before they reach enforcement.
Need Support With a Tenancy Matter?
Tell us where the file stands and what you need. We will confirm the next steps.