Government & Public Sector
Public-sector clients need a provider that can be screened, measured and held to contract terms. Fivestar is structured to support procurement, documentation and ongoing accountability.
What Public-Sector Security Requires
- Public-facing buildings open to everyone, including people in distress
- Protection of staff, records and restricted areas
- Defined service levels and contract compliance
- Screened, trained personnel
- Documentation that stands up to audit and review
- Support for public events and government meetings
Services for Public-Sector Clients
- Contract security for public buildings and facilities
- Mobile patrol and alarm response
- Special event security, including government meetings
- Security risk assessments and safety and security management planning
- Process serving and civil enforcement through Fivestar Bailiff & Civil Enforcement Services
- Officers trained in de-escalation and in addictions, mental health and homelessness awareness
Built for Procurement and Oversight
Health and safety
Nova Scotia WCB Safety Certified
Training
M.D. Burgess and Associates — training provider
Insurance
Fully licensed and insured.
Documentation
Written post orders and site-specific procedures for every engagement
Supervision
Field supervisors carrying out regular site inspections
24/7 Command Centre
Continuous support and incident management
Reporting
Digital incident and daily reports, management review and scheduled client reporting
Corrective action
Issues identified through reporting are reviewed and addressed with the client
Local Leadership, Direct Accountability
Fivestar is headquartered in Dartmouth, Nova Scotia. Contract managers can reach the people responsible for their service directly. Every engagement follows the same operational model, from client requirement and site assessment to management review and client reporting.
Request Information for Your Procurement
Contact us for capability details, documentation or to discuss an upcoming requirement.